Council Tax Support exceptional hardship award

If you are having difficulty paying your Council Tax you may be able to set up a payment plan with us to clear the amount you owe.

If you're unable to do this please contact us for advice as soon as possible. 

In the most extreme circumstances, we may be able to award extra help.

To be considered for a short-term exceptional hardship award, you must:

• be experiencing extreme and intolerable financial hardship
• be getting or have applied for Council Tax Support
• show that you have tried all other reasonable ways to try to pay your Council Tax
• have contacted us to talk through your options.

Apply for a Council Tax Support exceptional hardship award »

Scheme document

• Council Tax Exceptional Hardship and Discretionary Reduction Scheme (PDF)

Contact Council Tax

Email: council.tax@dover.gov.uk

Phone: 01304 872199

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